Terms and Conditions

Hereby Hollywood Limousines shall be known as "The Company" and the person named overleaf, and / or the person signing the quotation form / booking form shall be known as "The Hirer". It will deemed that the Hirer accepts responsibility by himself / herself for every person in his / her party and fully agrees to the conditions of the hire as follows: 1.a) All bookings are by pre-booking only with a deposit of not less than £50.00 before it can be accepted as a positive booking. We do not reserve vehicle(s) without a deposit. b) Once a positive booking as been made and confirmed by The Company, the remaining balance is due within 14 days prior to date of hire (see conditions 1c). c) For weddings, the remaining balance must be received at least 28 days prior to date of hire. If payment is not received, The Company will contact The Hirer. If no payment is received three days after The Company contacts The Hirer, the hire will automatically cancelled and the deposit forfeited. d) On all short term bookings, payment must be made in full at least 14 days prior to allow cheque clearance or for cash payments one day prior in person to commencement of the journey by prior arrangement 2.a) In the event of cancellation, any deposit paid will be forfeited, however, unavoidable circumstances; e.g. bereavement deposits may be refunded at the discretion of The Company. b) No refund will be given on full payments made by The Hirer by cancellation is made after the 28 day period stated above. 3.a) No responsibility can be accepted by The Company for adverse weather conditions or traffic congestions (i.e. snow, flooding, icy road conditions, traffic jams..,) which may cause delay or cancellation of a booking by The Company. However every effort will be made by The Company to overcome the situation. b). Whilst every effort is offered to the service ability of the vehicle(s) no responsibility will be accepted for mechanical, electrical or material breakdown how so ever caused. In the unlikely event every effort will be made for the immediate repair to the vehicle so that the hire can continue or The Hirer and his / her party will be transferred to another vehicle(s). Any reasonable extra costs will be borne The Company. c). In the event of a breakdown or accident to the vehicle(s) prior to the date of booking every effort will be made to supply a similar alternative vehicle(s) at The Company's discretion. If this is not acceptable to The Hirer, a full refund of monies paid will be repaid back to The Hirer. 4. The Company reserves the right at any time to change / replace or renew the vehicle(s) booked or advertised in order to maintain The Company's high standard. If this should effect your booking, The Company will contact The Hirer to discuss their hire of the vehicle(s). 5.a) The consumption of food / food products and such like is not permitted inside the vehicle(s), unless this was previously agreed at time of booking. b). The supply of drinks supplied by The Company may only be consumed within the vehicle and must not be removed from it at any time. The Hirer is not permitted to supply their own drinks without previously being agreed with The Company prior to hire, whereby a fee of £10.00 per vehicle will be charged. Beer, lager, ale or cider is not permitted in the vehicle(s). 6. The Company at no time takes responsibity for The Hirer or any member of his / her party for damage to their own belongings (i.e. spillages). 7. The Hirer shall be fully responsible and liable for any damage caused both inside and outside the vehicle(s) by The Hirer or any member of his / her party, how ever so caused. This includes incitement to any third party which results in damage to the vehicle(s) or its contents. The Hirer will agree to be liable for the total retail cost of the repair and the location of the repairer will be deemed by The Company. In addition The Hirer will be liable to pay to The Company a fixed daily rate, plus any further incurred losses (i.e. lost bookings, refunds or compensation to any other Hirer's hire this may effect. Sometimes a vehicle(s) may be hired from another company, in which case their terms also apply. Terms available upon request, should this apply to your hire. 8. The Company at no time takes responsibility for The Hirer or any member of his / her party belongings that are left in the vehicle(s). The Hirer must make sure all items, goods or belongings to The Hirer or any member of his / her party are removed at the end of each rental hire. Employees of the The Company can not hold /store / safeguard any items for The Hirer or his / her party, unless this previously agreed at time of booking. 9.a) The Company or its representative (i.e. chauffeur) reserves the right to refuse entry to the vehicle(s) to any person(s) they deem unfit for what so ever reason and can refuse to continue the journey if any person(s) behalf in a manner which may be detrimental to other person(s) or the vehicle(s) and its contents. In this event no refund will be given (see conditions 10) b). £100 valeting charge will be levied through misuse by The Hire or any member of his / her party, by drink or illness or whatever the retail cost may be if in excess of the amount to rectify said damage caused. c). The Hirer is liable for all glass wear breakages at a replacement cost of £10.00 per glass, £25.00 per decanter. d). The Company would like to add notice to the transmission hump in the centre of the limousine(s) and would ask that you and your guests take care when entering and leaving the vehicle(s) as The Company can not be held responsible for any incidents resulting from people entering and leaving the limousine(s). 10.a) Any extra requests or alterations to the booking (i.e. additional pick up points, change of venue which incur extra mileage or time) not made at the time of booking / confirmation can not necessary be entertained, although every effort will be made to meet these requirements if notified before hire commences (extra costs may be incurred). b). Once a booking is made, deposit paid and confirmed by The Company the price quoted to The Hirer will not be subject to alteration unless there is any deviation from the details of the booking (see conditions 9.b and 10.a). 11. The Company's discretion should be decided by the partners of The Company at all times and their decision will be fully binding in all matters. 12.a) Due to insurance restrictions / licensing authority our vehicle(s) have been designated NON SMOKING and any infringement of this policy will deem the hire invalid. All monies paid will be forfeited and the hire terminated immediately. The chauffeur will stop at any time during the hire, where possible, to allow passengers to smoke (time permitting). b). It is a legal requirement that all passengers in forward facing seats wear a seat belt. c). Only The Company drivers are insured to drive the vehicle(s). d). The Hirer expressly accepts that except in cases of emergency, only the chauffeur may open and close doors. This is a safety precaution to minimise the risks of accidents. The Hirer accepts responsibility for any damage to the vehicle or a third party as a result of The Hirer or hirer's party failing to adhere to this condition. d). The Company will not be held responsible for use or transportation of any illegal substances or articles within the vehicle(s). The hire agreement will be terminated immediately without refund if the client contravenes this condition. c). Any over-run or booked time must be paid for at the time of hire in cash (full hours only @ £50.00 per hour). d) We trade in sterling GBP only. 13. Charges for airport collections include the first thirty minutes waiting time. Any additional waiting time is charged at £30.00 per hour or part of. Excessive delays may forfeit your return journey as other bookings may been taken. If you are aware there is a problem with your flight please contact us as soon as possible to help keep waiting time to a minimum although we do keep track on your flight number prior to sending a driver out to collect you. 14. Under no circumstances do we allow clients below 18, to carry or consume alcohol inside the limousine 15. By signing the quotation form and or the booking form, The Hirer has entered into a binding contract with The Company